WIHI - A Podcast from the Institute for Healthcare Improvement

WIHI: Raising Joy in the Health Care Workforce

Date: July 9, 2009​

 

Featuring:

• Joanne Watson, IHI Fellow and Consultant Endocrinologist, NHS
• Katie Bell, Partner and Lead, Gallup-Healthways Well-Being Index

 

There’s nothing optional about a health care workforce that’s capable and empowered to deliver optimal care to patients. Staff members who are engaged in their jobs, have opportunities for growth and development, and feel respected by trusted colleagues and higher ups alike, go out of their way to implement best practices and, in the process, help their organizations earn reputations for best places to work.

 

WIHI host Madge Kaplan talks with experts Joanne Watson and Katie Bell about new research findings and new strategies being deployed to build stronger connections between clinical outcomes, patient-centered care, and engaged frontline employees.

WIHI: The Alert Mind and Patient Safety

Date: June 18, 2009

Featuring:

• Doug Bonacum, Vice President of Safety Management, Kaiser Permanente
• Carol Haraden, PhD, Vice President, Safer Patients Initiative (UK) and Quality Improvement Scotland, IHI

It’s been ten years since the Institute of Medicine published its groundbreaking report, To Err Is Human. We haven’t made nearly enough progress this past decade to prevent medical errors. Yet the knowledge needed to build patient safety into all aspects of health care delivery, and to reduce harmful complications, has grown exponentially. “Risk resilience” and “mindfulness” are just two of the innovative concepts now shaping the strategies of enlightened health care organizations. Doug Bonacum and Carol Haraden join WIHI host Madge Kaplan.

WIHI: The Blogosphere's Hospital CEO

Date:​ June 4, 2009

Featuring:

• Paul Levy, President and Chief Executive Officer, Beth Israel Deaconess Medical Center

 

Mr. Levy’s blog, “Running a Hospital,” has been a must-read for any health care leader, administrator, or clinician interested in building cultures of improvement, safety, and transparency. WIHI host Madge Kaplan welcomes a pioneering senior leader who has “turned the lights on” to show what the processes of change look like from inside a major teaching hospital.

WIHI: Wanted! An EMR That Works

Date: May 21, 2009

Featuring:

• John Halamka, MD, MS, Chief Information Officer of Beth Israel Deaconess Medical Center
• Brain Robson, GP, Clinical Director for eHealth across NHS National Services Scotland

 

The drumbeat for quality health information systems to improve care for patients and to reduce costs has never been louder…and now there’s money on the table ($19 billion), in the form of an economic stimulus, to help more health care providers in the US get online. The migration to electronic medical records (EMRs) has a lot of moving parts and can be daunting, but many organizations have already made the plunge and are working out the bugs for the rest of us. In other words, don’t worry about EMRs alone! WIHI host Madge Kaplan welcomes John Halamka and Brian Robson to discuss the most effective ways to navigate the new challenges of health care IT.

WIHI: Breaking the Cycle of Readmissions

Date: May 7, 2009

Featuring: 

• Amy Boutwell, MD, Content Director, IHI
• Thomas H. Lee, PhD, CEO, Partners Community Healthcare, Inc.

 
No one welcomes a return trip to the hospital once you’ve been sent home. And that’s certainly not what health care providers intend. Yet, for a significant number of patients, bouncing back into the hospital happens all too frequently — for costly reasons that could be better anticipated and avoided. So, how do you reduce hospital readmissions, especially in a notoriously fragmented health care system? Guests Amy Boutwell and Tom Lee join WIHI host Madge Kaplan to discuss this important issue.