WIHI: Patients as Partners in QI Research

Improvement Research Meets Patient Experience: Can Applying the Science of Improvement Accelerate Patient-Centered Outcomes?

Recorded live at the 19th Annual Scientific Symposium on Improving the Quality and Value of Health Care in Orlando, Florida

Date: December 9, 2013

Moderator: Madge Kaplan, Director of Communications, Institute for Healthcare Improvement

Panelists:

• Christian Farman, RN, Ryhov County Hospital, Sweden
• Peter Margolis, MD, PhD, Professor of Pediatrics, Director of Research, James M. Anderson Center for Health Systems Excellence, Cincinnati Children's Hospital Medical Center, OH
• Libby Hoy, Founder, Patient and Family Centered Care Partners, CA

A key development in person- and family-centered care is the growing opportunity for patients to collaborate with improvement scientists on research designed to impact patient experience. No longer just an idea, the ways in which this partnership is currently being explored — and what can make it more possible — was the focus of a panel at the 19th Annual Scientific Symposium on Improving the Quality and Value of Health Care. The Symposium was held on December 9, alongside the 25th Annual IHI National Forum on Quality Improvement in Health Care.

Peter Margolis, Christian Farman, and Libby Hoy bring unique and complementary perspectives to the roles that patients and families might play, including being part of research funding proposals right from the start. The US government’s Agency for Healthcare Research & Quality (AHRQ) and Patient-Centered Outcomes Research Institute (PCORI) have begun to institute this level of inclusion as a requirement for some of their grants. The good news is that skilled and active patient and family advisors, now working with researchers, are able to share what a true collaboration looks like.

We hope you find this Special Edition WIHI Podcast interesting and helpful as you move forward with your work. Tell a colleague about this podcast, too!